Privacy Policy

Hitch-N-Ride is a connection/network platform that links livestock and pet owners with independent transporters. We are not a licensed carrier, broker, or transporter, and we do not transport animals ourselves.

This Privacy Policy explains, in general terms, how we collect, use, and protect information when you use our platform. It is provided as standard platform language and may be refined and expanded over time.

We may collect information you provide directly, such as your name, email address, account details, transporter or shipper profile information, transport requests, and messages sent through the platform.

We may also collect limited technical information automatically, such as device, browser, and usage information, to operate and improve the platform.

We use information to operate the platform, create and manage accounts, facilitate connections between owners and transporters, provide customer support, send service-related notifications, and improve our features and security.

Certain profile and listing information is shared with other users to facilitate connections — for example, a transporter’s public directory profile or details necessary to coordinate a transport request.

We may share information with service providers who help us operate the platform, and when required by law. We do not sell personal information.

We may use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings.

We take reasonable measures designed to protect information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may review and update your account information, manage notification preferences, and request deletion of your account by contacting us. Some information may be retained as required for legal or operational purposes.

The platform is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please reach out through our contact page.